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Your Coffee Data is Business Intelligence - Use it to Deliver Quality, Consistency and Control Across Your Business

The artisanal customer face of specialty coffee is real and supported by a complex supply chain and highly specialized production. One result, this business creates and collects a lot of information. Understanding what can be collected and how it can help coffee businesses is simpler than people think. It is also the first step towards gaining real benefits.

Business intelligence is already accessible to businesses of all sizes, it is easy to use and inexpensive. It helps remove guesswork for beginners and delivers new insights for experts. Knowing what it is and how it works delivers real value to everyone in the supply chain. This lecture presents, what business intelligence really is in plain language, how coffee professionals can learn, implement and benefit from it and why doing that is more important than ever.

Category: Science and Innovation

Lecture Room 1

Target Audience: Producers, Baristas, Roasters, Traders and Retail Operators